despatch & delivery
PRE ORDER DESPATCH
All of our products are marked on their individual listing as either 'in stock' or 'pre order'. If it's a pre order item then we will give an estimated delivery time for the stock on the product listing. The date shown is when the stock is estimated to arrive to our warehouse not your door. As soon as stock for pre order items arrives then we can process and despatch your order and delivery will be between 3-5 days once you receive your despatch notification email.
IN STOCK DESPATCH
If the item(s) is in stock the typical delivery lead-time is 3-5 working days. If you need it sooner, we can arrange a next day or express delivery, but there is an extra charge for this service. Please contact us prior to ordering if you need express delivery.
We will group your products together as much as we can, but if it’s more cost effective to split deliveries we will.
- The cost for shipping is calculated at checkout, and is based upon the number of items purchased, their size and your location.
International, Ireland and EU orders
We are currently only able to ship to the UK and the US. We are working to allow International & EU orders and will extend our shipping territories as soon as possible. Many thanks for your patience.
Please note that as we await our stock deliveries, a lot of our items are marked pre-order with an estimated availability date. If you have ordered multiple items we will be delivering each item as and when they become available.
Any failed delivery that is returned to our warehouse will either be subject to charge for a second delivery, or any refund will be given minus any costs incurred.
Please note once your items have been dispatched you will not be able to cancel your order.